Business Development Manager
The Business Development Manager will oversee and lead the activities of Sales and Business Development. The incumbent will pro-actively explore new ways of reaching out to new businesses and creating new products to meet the dynamic needs of Inspire Management Training Academy’s current and potential clients.
· Hires and trains regional and local Business Development Executives and Sales support staff.
· Organizes and oversees the schedules, and performance of regional and local sales managers.
· Conducts performance evaluations that are timely and constructive.
· Handles discipline and termination of employees in accordance with company policy.
· Provides leadership to the BD & Sales team.
· Motivates and encourages the team to ensure quotas and targets are met.
· Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.
· Identifies and analyzes customer preferences to properly direct sales efforts.
· Assigns priorities and sets quotas for sales teams.
· Develops quotes and proposals for clients.
· Develops goals for the development team and business growth and ensuring they are met.
· Works closely with assigned partner to define the top business development priorities objectives & to establish rock-solid measurement system for all major business development efforts.
· Analyses CRM reports and designs timely strategies to boost business.
· Provides trustworthy feedback and after-sales support.
· Leads the negotiations and draw in resources from within the company to close the deal.
· Builds the brand of the company in the industry, vendor, and customer community.
· Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.
· Follows up with the customers to determine the degree to which the trainings/ services have met their needs. (These calls can also include asking for suggestions for improvement.)
· Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
· Collaborates with executive leadership to develop sales quotas and strategies.
· Prepares budget; monitors and approves expenses.
· Acts as company representative at trade association meetings, conferences, and BD events.
· Performs other duties as assigned.
· Excellent verbal and written communication skills.
· Excellent sales and customer service skills with proven negotiation skills.
· Strong supervisory and leadership skills.
· Excellent organizational skills and attention to detail.
· Proficient with Microsoft Office Suite or related software.
· Proficient with Virtual meeting tools like Zoom, MS office etc.,
Education and Experience:
· Bachelor’s degree in Business, Business Administration, or similar field, OR
· Comparable record of sales leadership experience required.
· At least three years of sales experience required.
· Experience in selling training programs, learning content and LMS required.
· Working knowledge of LMS/ LXPs and business consulting will be an added advantage.
· Prolonged periods of sitting at a desk and working on a computer.
· Must be able to travel whenever required.Published on 21/06/2023 08:49:37
Closing date: 2022-12-12
Inspire Management Training Centre is seeking a professional and friendly Receptionist to join our team. As a receptionist, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. You will handle incoming calls, manage inquiries, and provide administrative support to ensure smooth operations of the training centre.
Greet and welcome visitors in a courteous and professional manner.
Answer and direct phone calls to the appropriate staff members.
Provide information about our training programs, services, and upcoming events to callers and visitors.
Assist with the registration process for training programs, ensuring accurate and complete documentation.
Manage the reception area, ensuring it is clean, organized, and presentable.
Receive and distribute incoming mail, packages, and deliveries.
Maintain a visitor log and issue visitor badges as necessary.
- Handle general administrative tasks such as filing, photocopying, and data entry.
Schedule appointments and manage meeting room bookings.
Collaborate with internal teams to ensure effective communication and coordination.
Assist with maintaining office supplies and inventory.
Handle inquiries and resolve complaints in a professional and timely manner.
Uphold a high level of confidentiality regarding sensitive information.
Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
Strong customer service orientation, with the ability to handle inquiries and requests effectively.
Proficient in using office equipment, including telephone systems, printers, and scanners.
Exceptional organizational and multitasking abilities to manage various tasks simultaneously.
Attention to detail and accuracy in administrative tasks.
Proficient in using computer software such as Microsoft Office (Word, Excel, Outlook).
Ability to work well in a team and independently.
Professional appearance and behavior.
· High school diploma or equivalent.
Prior experience as a receptionist or in a customer service role is preferred but not required.
Freshers are encouraged to apply.
Ability to stand or sit for extended periods.
Good manual dexterity for handling paperwork, operating office equipment, and typing.
Ability to lift and carry light items, such as mail or packages.
This job description provides a general overview of the responsibilities and requirements for the position of Receptionist at Inspire Management Training Centre. Specific duties and qualifications may vary based on the organization's needs.
Note: you will be required to attach the following:
Resume / CV
Educational CertificationsPublished on 21/05/2023 07:14:21
Closing date: 2023-07-31