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  • Manager - Business Development

    Business Development Manager

    Job Summary:

    The Business Development Manager will oversee and lead the activities of Sales and Business Development. The incumbent will pro-actively explore new ways of reaching out to new businesses and creating new products to meet the dynamic needs of Inspire Management Training Academy’s current and potential clients.  

     

    Supervisory Responsibilities:

    ·         Hires and trains regional and local Business Development Executives and Sales support staff.

    ·         Organizes and oversees the schedules, and performance of regional and local sales managers.

    ·         Conducts performance evaluations that are timely and constructive. 

    ·         Handles discipline and termination of employees in accordance with company policy.

    Duties/Responsibilities:

    ·         Provides leadership to the BD & Sales team.

    ·         Motivates and encourages the team to ensure quotas and targets are met. 

    ·         Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.

    ·         Identifies and analyzes customer preferences to properly direct sales efforts. 

    ·         Assigns priorities and sets quotas for sales teams.

    ·         Develops quotes and proposals for clients.

    ·         Develops goals for the development team and business growth and ensuring they are met.

    ·         Works closely with assigned partner to define the top business development priorities objectives & to establish rock-solid measurement system for all major business development efforts.

    ·         Analyses CRM reports and designs timely strategies to boost business.

    ·         Provides trustworthy feedback and after-sales support.

    ·         Leads the negotiations and draw in resources from within the company to close the deal.

    ·         Builds the brand of the company in the industry, vendor, and customer community.

    ·         Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.

    ·         Follows up with the customers to determine the degree to which the trainings/ services have met their needs. (These calls can also include asking for suggestions for improvement.)

    ·         Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

    ·         Collaborates with executive leadership to develop sales quotas and strategies.

    ·         Prepares budget; monitors and approves expenses. 

    ·         Acts as company representative at trade association meetings, conferences, and BD events. 

    ·         Performs other duties as assigned.

     

    Required Skills/Abilities:

    ·         Excellent verbal and written communication skills.

    ·         Excellent sales and customer service skills with proven negotiation skills.

    ·         Strong supervisory and leadership skills.

    ·         Excellent organizational skills and attention to detail.

    ·         Proficient with Microsoft Office Suite or related software. 

    ·         Proficient with Virtual meeting tools like Zoom, MS office etc.,

     

    Education and Experience:

    ·         Bachelor’s degree in Business, Business Administration, or similar field, OR

    ·         Comparable record of sales leadership experience required.

    ·         At least three years of sales experience required.

    ·         Experience in selling training programs, learning content and LMS required.

    ·         Working knowledge of LMS/ LXPs and business consulting will be an added advantage.

     

    Physical Requirements:

    ·         Prolonged periods of sitting at a desk and working on a computer.

    ·         Must be able to travel whenever required.

     

     

    Published on 21/06/2023 08:49:37

    Closing date: 2022-12-12

  • Receptionist

    Inspire Management Training Centre is seeking a professional and friendly Receptionist to join our team. As a receptionist, you will be the first point of contact for visitors and clients, providing a warm and welcoming atmosphere. You will handle incoming calls, manage inquiries, and provide administrative support to ensure smooth operations of the training centre.

     

    Duties/Responsibilities:

    • Greet and welcome visitors in a courteous and professional manner.

    • Answer and direct phone calls to the appropriate staff members.

    • Provide information about our training programs, services, and upcoming events to callers and visitors.

    • Assist with the registration process for training programs, ensuring accurate and complete documentation.

    • Manage the reception area, ensuring it is clean, organized, and presentable.

    • Receive and distribute incoming mail, packages, and deliveries.

    • Maintain a visitor log and issue visitor badges as necessary.

    • Handle general administrative tasks such as filing, photocopying, and data entry.

    • Schedule appointments and manage meeting room bookings.

    • Collaborate with internal teams to ensure effective communication and coordination.

    • Assist with maintaining office supplies and inventory.

    • Handle inquiries and resolve complaints in a professional and timely manner.

    • Uphold a high level of confidentiality regarding sensitive information.

     

    Required Skills:

    • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.

    • Strong customer service orientation, with the ability to handle inquiries and requests effectively.

    • Proficient in using office equipment, including telephone systems, printers, and scanners.

    • Exceptional organizational and multitasking abilities to manage various tasks simultaneously.

    • Attention to detail and accuracy in administrative tasks.

    • Proficient in using computer software such as Microsoft Office (Word, Excel, Outlook).

    • Ability to work well in a team and independently.

    • Professional appearance and behavior.

    ·        

     

    Education:

    ·         High school diploma or equivalent.

     

    Experience:

    • Prior experience as a receptionist or in a customer service role is preferred but not required.

    • Freshers are encouraged to apply.

     

    Physical Requirements:

    • Ability to stand or sit for extended periods.

    • Good manual dexterity for handling paperwork, operating office equipment, and typing.

    • Ability to lift and carry light items, such as mail or packages.

     

    This job description provides a general overview of the responsibilities and requirements for the position of Receptionist at Inspire Management Training Centre. Specific duties and qualifications may vary based on the organization's needs.


    Note: you will be required to attach the following:

    Resume / CV
    Educational Certifications

     
    Published on 21/05/2023 07:14:21

    Closing date: 2023-07-31